Frequently Asked Questions


Q: Why do I need more oxygen?
A: Scientists speculate that the earth once had up to 38 to 50 percent oxygen in the atmosphere. Our Pre-Industrial Age, ancient ancestors were living in a much cleaner and more highly oxygenated environment. Today, we have less than half, probably one third the amount of oxygen in our atmosphere our bodies were designed to run on. Everyone can use a little more clean, fresh oxygen, especially with our global environmental issues and the higher demands we put on ourselves on a daily basis.

Q: What benefits will I get from the O2-B® Personal Oxygen Bar?

    A:
  • Feel energized
  • Feel relaxed
  • Feel rejuvenated
  • Assists athletes before, during & after exercising
  • Breathe cleaner air in city environments
  • Eases breathing in higher altitudes
  • Revitalizes airline travelers
  • Feel more rested


Q: Does the O2-B® Personal Oxygen Bar need an oxygen tank or refilling?
A: No, the unit uses the surrounding air to produce 40% enriched oxygen. There are no oxygen tanks required and the unit does not require refilling. Go To >> PSA Technology

Q: Is the product listed by Underwriters Laboratories?
A: Yes, the O2-B® Personal Oxygen Bar is UL Listed in the US and Canada and the 230 volt unit is CE approved. (For more information email info@o2innovations.com)

Q: Is my satisfaction guaranteed?
A: Yes, O2 Innovations® offers a 30-Day Money Back Guarantee on the O2-B Personal Oxygen Bar. Returns are allowed 30 days from the ship date, in its original packaging with all accessories, for a full refund less shipping and handling.

Other Items: If you are not satisfied with your purchase, you may return any unused and unopened item for a refund* (not including shipping costs) within the first 30 days following your order. Please keep all original packaging; items not in their original condition are not returnable.
Note: Any claims for damaged or missing items must be made within 48 hrs.
Check the return policy for items not manufactured by O2 Innovations, in the items' description.

To return an item, contact us by email: returns@o2innovations.com or by phone 570-655-3700 to request a Return Merchandise Authorization number, and you will receive an address to send the O2-B® Personal Oxygen Bar back to us.
Include the following information:
1. Your order number.
2. The item number of the products you wish to return.
3. How many of each product you wish to return.
4. The reason for the return. Is the item defective or damaged? Was the wrong item shipped?
5. The condition of the item: opened or unopened.

Q: How long will it take for delivery?
A: Approximately 5 to 7 business days in the continental United States, if you order directly from O2 Innovations. Please call for shipping quotes for international orders and orders outside the continental U.S.

Q: What are my payment options?
A: We accept American Express, VISA, MasterCard and Discover. We can also accept personal checks for mail-in orders. Personal checks are held until cleared.

Q: Do I pay sales tax?
A: In accordance with applicable state law, a sales tax of 6% is added to all orders shipped to Pennsylvania addresses. Sales tax is not collected on shipments to recipients outside Pennsylvania. International orders are responsible for customs, duties and country taxes.

Q: What are your shipping charges?
A: The O2-B® Personal Oxygen Bar is shipping in the continental United States via FedEx Ground and an adult signature is required. Shipping for accessory items is calculated per item to addresses in the continental United States.

Q: What if I live outside the continental United States?
A: Use the "Contact Us" page or call us toll free at (866) 432-0202 for a shipping quote or choose a shipping method from the drop down box during checkout. O2 Innovations is not responsible for customs fees, taxes, and/or duties.

Q: Is your ordering process secure?
A: Yes, for more information, click on our checkout page.

Q: Who do I contact for business opportunities regarding the O2-B® Personal Oxygen Bar?
A: Please go to the Business Opportunities page and complete the dealer application. Your application will be submitted to us for review. Or you can become an affiliate and earn a commission for each sale of an O2-B® and its accessories.

If you have any questions that are not found here, please call 1-570-655-3700 or email us at info@o2innovations.com.